Our Care Solutions guide to help you navigate the path to long-term care.
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Confirmation Page
Confirmation Page
Thank you for your request to receive claims forms. Your submission has been received and a Care Specialist will contact you based on your chosen method of contact within 24 hours (excluding holidays and weekends). If possible, please have the name, address, phone number and fax number of the physician and the long-term care provider available for our return call. We look forward to providing you with best-in-class customer service and support.
Submission of this information does not start the claims process. We begin processing once we receive completed claim forms.
If you wish to speak with a Care Specialist today, call 1-800-275-5101, option 3-1 during normal business hours of 8 a.m. to 5 p.m. Eastern. To help expedite the process, please have the policy number ready when you call.
You may also contact us via mail, fax, & email. Please include the policy number on all correspondence so we can assist you quickly.
| Mail: | OneAmerica P.O. Box 6008 Indianapolis, IN 46206-6008 |
| Fax number: | 1-317-285-5239 |
| Email: | longtermcareclaims.ind@oneamerica.com Please note that an e-mail message sent to one of these oneamerica.com e-mail addresses is not secure. To securely send information to us, please utilize secure-oneamerica.com. Once you click that link, click on “Register” under “New to secure e-mail?” and follow the prompts. Once you register and create a secure mailbox, you will be able to exchange secure e-mails with the companies of OneAmerica. |
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The OneAmerica guide to receiving long-term care
Care Solutions Claims Concierge
Call us first, we're here to help.